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Privacy Policy and Cookies Policy

Privacy Policy and Cookies Policy

This is the privacy notice of Dobiquity Limited. In this document, “we” or “us” refer to Dobiquity Limited.

We are registered under company number 547395.

Our registered office is at The Chase, Carmanhall Road, Sandyford Industrial Estate, Dublin 18, Ireland.

We are committed to protecting and respecting your privacy.

This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.dobiquity.com you are accepting and consenting to the practices described in this policy. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at Our Website.

Here is a list of the information we collect from you, either through Our Website or because you give it to us in some other way, and why it is necessary to collect it:

A. Business and personal information

This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our customer. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

This information is used:

1.1. to provide you with the services which you request;

1.2. for verifying your identity for security purposes;

1.3. to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

1.4. information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

B. Your domain name and e-mail address

This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:

1.5. to correspond with you or deal with you as you expect;

1.6. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of Our Website;

1.7. to send you news about the services to which you have signed up;

1.8. to tell you about other of our services or services of sister web sites.

C. Information you post on Our Website

Information you send to us on Our Website. We do not specifically use that information except to allow it to be read, but you will see in our Terms and Conditions that we reserve a right to use it in any way we decide.

D. Website usage information

We may use software embedded in Our Website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not presently associate such information with an identifiable person.

1. Financial information

This information is never taken by us either through Our Website or otherwise. At the point of payment, you are transferred to a secure page on the website of Realex Payments or some other reputable payment service provider. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.

2. Third party advertising

Third parties may advertise on Our Website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on Our Website to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

3. Third party content

Throughout Our Website, we may offer users the ability to publish information. We do not moderate or control what is posted. If you complain about any of the content on Our Website, we shall investigate your complaint. If we feel, it may be justified, we shall remove it while we investigate.

4. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others.

5. Disclosure of information

We may disclose your personal information to third parties:

a. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

b. If Dobiquity Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

c. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Dobiquity Limited, our customers, or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6. Cookies

Our Website uses cookies to distinguish you from other users of Our Website. This helps us to provide you with a good experience when you browse Our Website and also allows us to improve Our Website. By continuing to browse Our Website, you are agreeing to our use of cookies.

Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.

Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use Our Website. The cookies we use may last for a single visit to Our Website (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.

Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies in order to take advantage of the features of Our Website that rely on their use. If you prevent their use, you will not be able to use all the functionality of Our Website. Here are the ways we use cookies:

6.1. to record whether you have accepted the use of cookies on Our Website. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, Our Website will not work well for you.

6.2. to allow essential parts of Our Website to operate for you.

6.3. to operate our content management system.

6.4. to operate the online notification form - the form that you use to contact us for any reason. This cookie is set on your arrival at Our Website and deleted when you close your browser.

6.5. to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.

6.6. to collect information about how visitors use Our Website. We use the information to improve your experience of Our Website and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to Our Website, where visitors have come to Our Website from, and the pages they visited.

6.7. to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser.

6.8. to record your activity during a web cast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to Our Website. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will last for three months, when it will delete automatically.

6.9. to store your personal information so that you do not have to provide it afresh when you visit Our Website next time. This cookie will last for 90 days.

6.10. to enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of Our Website.

7. Complaints

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.

8. Review or update personally identifiable information

At any time you may review or update the personally identifiable information that we hold about you, by contacting us. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

9. Removal of your information

If you wish us to remove personally identifiable information from Our Website, you may contact us. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

10. Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

11. Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

If you have any question regarding the privacy policy, please contact us through the contact page.

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