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How it works

Our tools are proven to make a measurable contribution to business improvement across five key dimensions.

Watch our short videos

Work smarter, save time and money and make better decisions. Take 1 minute to learn more about how each of our tools can help your business.

Mystery Shopper App

Customer Survey App

Employee Survey App

Training Feedback App

Coming Soon

On-the-Job Training App

Your Survey App

Coming Soon

Checklist App


Customise

Via your online dashboard you can quickly customise the apps to your needs


Integrate

Use the apps in your business to streamline operational activities


Analyse

Review the reporting tools to better understand performance and plan improvements


Benchmark

In time you'll also be able to compare your results to peers and industry norms

Download some free business resources:

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30-Point Reception Quality Checklist Download

30-Point Reception Quality Checklist

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Leadership Skills Assessment Download

Leadership Skills Assessment

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Senior Management Interviews – Sample Questions Download

Senior Management Interviews – Sample Questions

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Don't just take our word for it - here's what our users are saying

" TRIGON Hotels offers a best in class guest experience by always trying to exceed guest, team member and all stakeholder expectations 100% of the time. Using Dobiquity tools like the Mystery Shopper, Customer and Employee Survey Apps have really helped us to deliver on this commitment through the feedback and analysis they provide for us. "

" A key success factor at the Talbot Collection is that all our hotels offer a superior guest experience and to deliver that we need to stay very close to our customers. The Dobiquity Customer Feedback App is a simple, cost-effective tool that has enabled us to more easily gather and analyse customer feedback and has made a real difference to the business. "

" At Fire Restaurant we truly believe in putting our customers first, so listening to their feedback is critical for us. The Dobiquity Customer Feedback App is a really easy to use tool and the great reporting features provide us with the right level of data we need to continuously improve. "

" Here at The Fota Collection, we use Dobiquity as a valued operations improvement platform. The time and energy we have invested in the tools has already reaped rewards for our managers and customers. "

" PREM Group is delighted to be working with Dobiquity. The Dobiquity suite of apps are easy to use and the information produced is a powerful measurement tool for our performance as a customer-focused business and an employee-focused company. We look forward to putting the additional apps to use as they come on line and view the Dobiquity product as great value for money for our businesses. "

" Great ideas and practical smart solutions for busy managers. "

Aaron Mansworth - Group GM -Trigon Hotels

Aaron Mansworth

Group GM -Trigon Hotels

Sarah Caufield - Group Sales and Marketing – Talbot Collection

Sarah Caufield

Group Sales and Marketing – Talbot Collection

Sabrina Egerton - Marketing Manager - Fire Restaurant

Sabrina Egerton

Marketing Manager - Fire Restaurant

Charlie Dineen - Director of Human Resources - Fota Collection

Charlie Dineen

Director of Human Resources - Fota Collection

Sarah Marr - Group Human Resource Manager at PREM Group

Sarah Marr

Group Human Resource Manager at PREM Group

Betty Nerney - Proprietor - Tailored Solutions Training and Development

Betty Nerney

Proprietor - Tailored Solutions Training and Development

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